Frequently Asked Questions

Three-story white building with large windows, black shutters, and a central entrance surrounded by greenery and brick steps.
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What Time Is Check-In And Check-Out?
  • Check-in: Begins at 4:00 PM on your check-in date.
  • Check-out: By 11:00 AM on your check-out date.
Hotel Basics
Can I Request For An Early Check-In Or Late Check-Out?
  • If you need to request for an early check-in you can email your request to hello@farawayhotels.com or reply to your pre-arrival SMS  
  • If you need a late check-out, simply reply to the pre-arrival SMS we sent you from (855) 748-6747
  • If you are at the hotel you can also ask one of our team members in the lobby.
  • Please note all requests are subject to availability and may incur an additional charge.
Hotel Basics
What Are The Front Desk Hours Of Operation?
  • Our Front Desk Team is available daily from 7am to 11pm.
Hotel Basics
Where Should I Leave My Room Key(S) When I Check-Out?
  • When checking out, you may drop off your key(s) at the front desk or leave them in your room.
Hotel Basics
Can I Store My Luggage Before Check-In Or After Check-Out?

Yes, please see our front desk for luggage storage before check-in, or after check-out.

Hotel Basics
Is Breakfast Included In My Room Rate?

Breakfast is not included in the room rate.

Guests are welcome to enjoy fresh complimentary coffee from our lobby. If you desire something more please visit our Cafe by the STRAND within Wheat for specialty coffee and morning pastries located in the building next to our lobby. The STRAND is open daily in May to October from 7:00 AM - 2:00 PM.

Hotel Basics
Can A Cot Or Crib Be Supplied In My Room If I Am Traveling With An Infant?

Yes, we have pack-n-play cribs available upon request. Please contact us as early as possible via text at (855) 748-6747 or email at hello@farawayhotels.com, with a minimum of 24 hours notice so we can plan for your arrival.

Hotel Basics
Can I Request For A Rollaway Bed To Be Placed In My Guest Room?

We offer an assortment of rooms that accommodate up to six guests. Unfortunately, rollaway beds are not available. We are happy however to help review room options with you to make sure that you are comfortable.

Hotel Basics
Is The Hotel Wheelchair Accessible?

Yes, Faraway Martha’s Vineyard is wheelchair accessible. Please contact us via phone or email to speak to a reservations team member or hotel specialist who can assist you with any questions by calling (855) 748-6747 or emailing us at hello@farawayhotels.com.

Hotel Basics
Is Wi-Fi Available?

Yes, free Wi-Fi is available in our public areas and guest rooms.

Hotel Basics
I Lost Something. Do You Have A Lost And Found?

Did you leave something behind? Stop by the front desk and we will be happy to assist you in locating your lost item. You can also contact us via text or phone at (855) 748-6747 or email us at hello@farawayhotels.com.

Hotel Basics
What is the date the hotel opened?  

Original ‘Kelly House’ dates back to 1742. The newly renovated hotel and rebranded Faraway, launched July 2023

Hotel Basics
When was the hotel last renovated?

2023

Hotel Basics
Where Is The Hotel Located?

We are located at: 23 Kelly St, Edgartown, MA 02539

Getting Here
Getting Here

Faraway Martha’s Vineyard is located on the island of Martha’s Vineyard, in the town of Edgartown and is accessible only by plane or boat. To learn how to visit Martha’s Vineyard reference the following website: www.visitedgartown.org/getting-here

Getting Here
Is Parking Available Onsite?

We are centrally located in Edgartown and recommend guests avoid bringing a car if possible. We do have limited parking available onsite without a charge. We also have a secondary parking lot (20 Winter Street) that is within walking distance from hotel.

Getting Here
Airlines Services Operating on the Vineyard

Cape Air

JetBlue

Delta Airlines

Tradewind

Getting Here
How do I get from the hotel from the Ferry Terminal or Airport

From Martha's Vineyard Ferry Terminal (in Vineyard Haven):

Total Distance: Approximately 10.5 miles

Total Estimated Driving Time: Approximately 40 minutes

Cab/Uber/Lyft Cost: Approximately $40-$75

From Martha's Vineyard Ferry Terminal (in Oak Bluffs):

Total Distance: Approximately 5.9 miles

Total Estimated Driving Time: Approximately 30 minutes

Cab/Uber/Lyft Cost: Approximately $40-$75

From Martha's Vineyard Airport (in Edgartown):

Total Distance: Approximately 4.5 miles

Total Estimated Driving Time: Approximately 20 minutes

Estimated Cab/Uber/Lyft Cost: Approximately $35-$60

These estimates can vary based on factors such as time of day, demand, and

specific cab or Uber rates, but they should give you a rough idea of the cost

for transportation. https://www.steamshipauthority.com

Getting Here
When is the Swimming Pool and Hot Tub open?

Our private heated pool and hot tub is exclusively for our hotel guests. The pool is open daily from 8 AM to 8 PM. The pool is open, weather pending, from April 17 to October 17, 2025.

Onsite Facilities & Services
When is the onsite Fitness Center open?

The fitness center is open 24 hours a day and is located by the pool. The fitness center is equipped with free weight dumbbells, yoga mats, stationary bikes, elliptical machines, treadmills, and more.

Onsite Facilities & Services
Is Room Service Offered?

Although we don't formally offer room service, Newes from America offers meals to-go and all guestrooms feature a fully stocked mini bar.

Onsite Facilities & Services
Do You Offer Onsite Laundry Or Dry-Cleaning Services?

Although we do not offer onsite laundry or dry-cleaning services some of our select Captain House Suites include washer and dryers in the suite. 

Onsite Facilities & Services
Are Beach Towels, Chairs, Or Umbrellas Available For Guest Use?

Faraway Martha’s Vineyard is pleased to offer complimentary beach towels in every guest room.  We also offer a limited amount of beach chairs and beach umbrellas for guest use on a first-come, first-served basis. Please contact us as early as possible via text or phone at (855) 748-6747 or email us at hello@farawayhotels.com.

Onsite Facilities & Services
Are Bicycles Available For Guest Use?

Faraway Martha’s Vineyard is pleased to offer complimentary bicycles and helmets for guest use on a first-come, first- served basis. Please see a staff member for more information. The hotel does not offer electronic bikes our accessories for bikes. There are two bike shops within walking distance from the hotel that have a wide selection of bikes and accessories for a toddlers and more.  

  1. Martha's Vineyard Bike Rentals — (800) 627-2763
  2. Wheel Happy Bicycle Shop — (508) 627-5928
Onsite Facilities & Services
Does the hotel have a Spa?

The Faraway Martha’s Vineyard does not have an onsite Spa however there is a Spa in Edgartown that we recommend, Sea Spa Salon. https://www.seaspasalonmv.com (508) 627-8953.

Onsite Facilities & Services
How Do I Make A Reservation At Pelican Club?

Reservations can be booked seven days in advance. Please visit our website https://www.pelicanclubmvy.com.

For large parties of 8 or more: Please visit our website, https://www.pelicanclubmvy.com, to complete a Group & Event Inquiries.

Food and Beverage
What Are Pelican Club’s Hours Of Operation?

Pelican Club is a seasonal restaurant and is open from June to mid-October. Please visit our website or our Google Business Listing for updated operation hours. 

Food and Beverage
Does Pelican Club Accommodate Private Events?

Yes! Guests looking to inquire about private events including full buyouts are encouraged to visit our website, https://www.pelicanclubmvy.com/, and fill out a Group & Event Inquiries

Food and Beverage
How Do I Make A Reservation At Newes From America?

Please visit https://www.farawaymarthasvineyard.com/the-newes-from-america

For large parties of 8 or more: Please visit our website, https://www.farawaymarthasvineyard.com/the-newes-from-america, to complete a Group & Event Inquiries. 

Food and Beverage
What Are Newes From America’s Hours Of Operation?

Newes is open year round, please visit our website or our Google Business Listing for updated operation hours. 

Food and Beverage
What Is The Hotel's Pet Policy?

Pets are welcome in our select pet-friendly rooms, subject to a $125 fee per pet (fee applied at check-in). Please note there is a limit of two pets per room.

Hotel Policies
Is Smoking Allowed In The Rooms, Or On The Hotel Premises?

Faraway Martha’s Vineyard is a smoke-free hotel. Smoking is not permitted in the guestrooms or on the hotel premises. Should there be evidence of smoking in your guest room, a $250 fee will be added to your folio.

Hotel Policies
What is the Deposit policy?

Full deposit of all nights room, tax, and fees are due at time of booking.

Hotel Policies
Is there a Resort Fee?

Yes, the hotel has a resort fee of 5% of rate plus 11.7% tax. The resort fee gives our guests access to the following and more:

  • Two bottles of branded PATH water
  • Access to exclusive guest only pool and hot tub
  • Lotion and towel service at pool
  • Beach Towels to visit the vineyard beaches
  • Access to our bicycles to explore the Vineyard 
  • Parking (based on availability)
Hotel Policies
Do I Need A Credit Card To Check In, And Does The Hotel Require A Hold To Guarantee Incidental Charges?

A valid credit card will be required upon check-in.

A pre-authorization hold of $200 for the duration of the stay is taken at the time of check-in to guarantee any incidental charges. This pre-authorization hold will be released upon check-out as a reversal (i.e. will not appear as a refund), and it may take up to 3-10 business days for the hold to disappear from your bank account/bank statement, depending on your financial institution.

Hotel Policies
What Is The Hotel's Cancellation Policy?

Our standard cancellation policy is if the booking is cancelled outside of 30 days prior to arrival, the full deposit is returned. If the booking is cancelled within 30 days of arrival, the entire deposit is forfeited and cannot be refunded. If the booking is made within 30 days of arrival, the reservation is non-refundable.

For detailed information about our cancellation policy, please refer to your booking confirmation email or the cancellation policy provided at the time of your reservation.

The specific cancellation policy can vary depending on whether you have booked directly on our hotel website, or on an Online Travel Agency website (e.g. Booking.com, Expedia, etc.).

If you need to modify or cancel an existing reservation, please refer to the “Reservations“ section of the FAQ.

Hotel Policies
How Do I Make A Reservation?

To make a reservation, please visit our website at www.farawayhotels.com. Simply select your Island destination, find room type and rate options by entering your Arrival and Departure dates, and clicking "Book a Room".

Please remember booking direct lends you the best available rate and our ability to assist with making any modifications.

Reservations
My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked Directly On The Hotel Website)

To modify or cancel an existing reservation that was made directly on the hotel website:

  1. Visit our website at www.farawayhotels.com , select your Island destination, and click "Booking" in the top-right corner of the page.
  2. In the panel pop-up on the left-hand side, find your existing booking by entering your Booking Number found in your email confirmation (e.g. 9JNAMUD6), OR enter your last name and check-in date.
  3. Modify your booking as required by clicking "Edit Dates", "Edit Room", or "Cancel Booking".
  4. Follow the prompts as displayed to submit the change or confirm cancellation.
Reservations
My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked On An Online Travel Agency Website E.G. Airbnb, Booking.Com, Expedia, Etc.)

To modify or cancel an existing reservation that was made on an Online Travel Agency website, please contact the Online Travel Agency directly. If you have any questions you can also contact via email, hello@farawayhotels.com

Reservations
What Are The Accepted Payment Methods?

We accept most major credit cards including Visa, Mastercard, American Express, and Debit.

Reservations
How Can I Book A Block Of Rooms Or Make A Reservation For A Large Group?

Guests looking to inquire about large groups or room blocks are encouraged to submit a request via our Group & Event Inquiry page and a member of our Sales Team will get back to you promptly.

Reservations
What Are The Accepted Payment Methods?

We accept most major credit cards including Visa, Mastercard, American Express and Discover.

Reservations
My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked With An Online Travel Agency Website - Airbnb, Booking.Com, Expedia, Etc.)

To modify or cancel an existing reservation that was made on an Online Travel Agency website, please contact the Online Travel Agency directly.
If you have any questions, please contact our reservation team at (855) 748-6747 or email us at hello-mvy@farawayhotels.com

Reservations
My Plans Have Changed, How Can I Modify Or Cancel My Reservation? (For Reservations Booked Directly On The Hotel Website)

To modify or cancel an existing reservation that was made directly on the hotel website:

Visit Faraway Hotels, select your island destination, and click 'Book' in the top-right corner of the page. In the panel pop-up on the upper left-hand side, find your existing booking by entering your itinerary, confirmation, and/or item numbers found in your email confirmation OR enter your email address by clicking 'My Bookings'.
Modify your booking as required by clicking 'Edit Dates', 'Edit Room', or 'Cancel Booking'.
Follow the prompts as displayed to submit the change or confirm cancellation.

Need further assistance? Our reservations team is happy to assist at (855) 748-6747 or email us at hello-mvy@farawayhotels.com

Reservations
How Do I Make A Reservation?

To make a reservation, please visit Faraway Hotels. Simply select your island destination, find room type and rate options by entering your Arrival and Departure dates, and clicking 'Book a Room'.

Please keep in mind, booking directly lends you the best available rate and our ability to better assist with any modifications or special requests.

Reservations
What Is The Hotel's Cancellation Policy?

We offer a clear, tiered approach to cancellations to provide certainty when planning your retreat.

Outside 30 Days: If you cancel your booking 30 days or more prior to your scheduled arrival date, your full deposit will be returned to you.

Within 30 Days: Cancellations made within 30 days of arrival result in the forfeiture of the entire deposit.
Reservations made within 30 days of arrival are considered non-refundable.

Hotel Policies
Do I Need A Credit Card To Check In, And Does The Hotel Require A Hold To Guarantee Incidental Charges?

-A valid credit card will be required upon check-in.

-A pre-authorization hold of $200 for the duration of the stay is taken at the time of check-in to guarantee any incidental charges. Any unused portion of this hold will be voided and released upon check-out and may take up to 3-10 business days for funds to be restored (ie. will not appear as a refund), depending on your financial institution.

Hotel Policies
Is there a Resort Fee?

Yes, the hotel has a resort fee of 5% plus tax.

Hotel Policies
What is the Deposit policy?

Reservation is fully pre-paid at the time of booking.

Hotel Policies
Is Smoking Allowed In The Rooms, Or On Hotel Premises?

Our hotel is a smoke-free environment. Smoking is not permitted in guestrooms or on the hotel premises. Should there be evidence of smoking in your guest room, a $250 fee will be incurred.

Hotel Policies
What Is The Hotel's Pet Policy?

Pets are welcome in our select pet-friendly rooms.  Fee is $100 fee per night in the off-season and $150 per night from Memorial Day to Labor Day.  Limit of 1 pet per room and guests will be required to sign a waiver at check-in.  Reservations for pets must be made in advance - please contact the hotel to let our team know your furry friend will be joining you.

Hotel Policies
What Are Newes From America’s Hours Of Operation?

Newes is open year round.

Food and Beverage
How Do I Make A Reservation At Newes From America?

Please visit The Newes from America for reservations.

Please visit and complete Group & Event Inquiries, for large parties of 8 or more.

Food and Beverage
Does Pelican Club Accommodate Private Events?

Yes! Guests looking to inquire about private events including full buyouts are encouraged to visit Group & Event Inquiries.

Food and Beverage
What Are Pelican Club's Hours Of Operation?

Pelican Club is a seasonal restaurant open from June to mid-October. Please visit our website for updated operation hours.

Food and Beverage
How Do I Make A Reservation At Pelican Club?

Reservations open 7 Days in advance. Please visit The Pelican Club to book with us.

Change of plans? We ask to please cancel 24-hours prior.  Due to high volume, failing to do so will prompt a $50 per person charge for no-show reservations.

Please visit and complete Group & Event Inquiries for large parties of 8 or more.

Food and Beverage
Does the hotel have a Spa?

While we do not have an on-site spa, we partner with local spas in town that offer a full menu of rejuvenating treatments. For recommendations or directions, our Front Desk team is always happy to assist.

Onsite Facilities & Services
Are Bicycles Available For Guest Use?

Complimentary bicycles and helmets for guests is on a first-come, first- served basis. Please see our Front Desk team for more information.

Neighboring bike shops are within walking distance that offer a variety of rentals, including options for toddlers. For recommendations or directions, our Front Desk team is always happy to assist.

Onsite Facilities & Services
Are Beach Towels, Chairs, Or Umbrellas Available For Guest Use?

Faraway Martha's Vineyard is happy to provide complimentary beach towels for all our guests.
We also offer a limited selection of beach chairs and umbrellas, available on a first-come, first-served basis to help you make the most of your day in the sun. Simply see our Front Desk team and we will assist with your request.

Onsite Facilities & Services
Is In Room Dining Offered?

While we do not offer in-room dining, our on site restaurant and bars offer to-go menus. In addition, all guestrooms feature a fully stocked mini bar with a variety of premium snacks and drinks.

Onsite Facilities & Services
Airport Information

Martha's Vineyard Airport (MVY) is the main airport serving the island.
For thelatest updates, including flight schedules, ground transportation options, and other services, visiting the Martha's Vineyard Airport official website isrecommended.

Martha's Vineyard Airport 71 Airport Rd, West Tisbury, MA 02575
Phone Number: (508) 693-7022

Getting Here
How do I get to the hotel from the Ferry Terminal or Airport?

From Martha's Vineyard Ferry Terminal (in Vineyard Haven):
Total Distance: Approximately 10.5 miles
Total Estimated Driving Time: Approximately 40 minutes

From Martha's Vineyard Ferry Terminal (in Oak Bluffs):
Total Distance: Approximately 5.9 miles
Total Estimated Driving Time: Approximately 30 minutes

From Martha's Vineyard Airport (in Edgartown):
Total Distance: Approximately 4.5 miles
Total Estimated Driving Time: Approximately 20 minutes
Ride-hailing apps such as Lyft and Uber are also available.

Getting Here
Is Parking Available Onsite?

We are centrally located in Edgartown and recommend guests avoid bringing a car if possible. We do have limited parking available onsite without a charge. We also have a secondary parking lot (20 Winter Street) that is within walking distance from hotel.

Getting Here
Finding Your Way

Faraway Martha’s Vineyard is located on the island of Martha’s Vineyard, in the town of Edgartown and is accessible only by plane or boat. To learn how to visit Martha’s Vineyard reference the following website: Visitor Information | Edgartown, MA

Getting Here
Where Is The Hotel Located?

We are located at: 23 Kelly St, Edgartown, MA 02539

Getting Here
When was the hotel last renovated?

The newly renovated hotel and rebranded Faraway Martha’s Vineyard, launched in July 2023

Hotel Basics
What is the hotel's history?

Original ‘Kelly House’ dates back to 1742, served as a vital hub for sea captains and travelers during Edgartown’s peak whaling days. The property is a complex of buildings, including Mizzentop, and Chappy houses, located steps from the harbor and the Chappy ferry.

Hotel Basics
Did you leave something behind?

Please speak with a member of our front desk team, and we will be happy to assist you in locating your lost item. You can also contact us at (855) 748-6747 or email us at hello-mvy@farawayhotels.com

Hotel Basics
Is Wi-Fi Available?

Yes, complimentary Wi-Fi is available in all our public areas and guest rooms.

Hotel Basics
Is The Hotel Wheelchair Accessible

Yes, Faraway Martha's Vineyard  is wheelchair accessible. Please contact us via phone or email to speak to a reservations team member or hotel specialist who can assist you with any questions by calling (855) 748-6747 or emailing us at hello-mvy@farawayhotels.com

Hotel Basics
Can I Request For A Rollaway Bed To Be Placed In My Guest Room?

Unfortunately, rollaway beds are not permitted due to fire code restrictions.  Our team can help you explore additional room options for larger parties, based on availability.

Hotel Basics
Can a Pack-n-Play Or Crib Be Supplied In My Room If I Am Traveling With An Infant?

Yes, we have pack-n-play cribs available upon request. Please contact us by calling our team at (855) 748-6747 or emailing us at hello-mvy@farawayhotels.com, with a minimum of 48 hours notice so we can best plan for your arrival.

Hotel Basics
Is Breakfast Included In My Room Rate?

Breakfast is not included in the room rate.  Guests are welcome to enjoy fresh complimentary coffee in our lobby every morning from 7am -11am. Specialty coffee and grab-n-go options are available at Cafe by the STRAND at the WHEAT store, located in the building next door. Open daily.

Hotel Basics
Can I Store My Luggage Before Check-In Or After Check-Out?

Yes, we will gladly store your luggage storage before check-in and after check-out.

Hotel Basics
Where Should I Leave My Room Key(s) When I Check-Out?

As you prepare to check-out, you may drop your key(s) at the Front Desk or leave it in your guest room.

Hotel Basics
What Are The Front Desk Hours Of Operation?

During the peak summer months, our Front Desk is available 24 hours a day. Throughout the off-peak seasons, we shift to a modified service schedule. For the most up-to-date hours during your stay, please check your pre-arrival messaging.

If you plan to arrive after 11pm, please call us at (855) 748-6747 to ensure our front desk team prepares for your arrival.

Hotel Basics
Can I Request For An Early Check-In Or Late Check-Out?

Early check-ins and late check-outs are based on availability and while we will do our best to accommodate it, they are not guaranteed.  If you would like to request an early check-in please contact our team at (855) 748-6747  For late check-outs, please see one of our front desk team members. If you arrive before your room is ready, we will be happy to store your luggage so you can begin exploring town or enjoying our onsite amenities.  

Please note all requests are subject to availability and may incur an additional charge.

Hotel Basics
What time is check-in and check-out?

- Check-in: Begins at 4:00 PM on your check-in date.

- Check-out: By 11:00 AM on your check-out date.

Hotel Basics
Airport Information

Martha's Vineyard Airport (MVY) is the main airport serving the island. For the

latest updates, including flight schedules, ground transportation options, and

other services, visiting the Martha's Vineyard Airport official website is

recommended.

https://mvyairport.com/ 

Phone Number: (508) 693-7022.

Getting Here
Circle logo with bird